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CYD? Wear T&C’S

Returns & Exchanges Policy

RETURNS

To initiate a return, please email info@canyoudancelive.com within 14 days of receiving your item. You then have up to 14 days to return the item. Please send all returns to:

Matt Kerr
Striptees Ltd
Unit 5
Diss
IP22 4EU

Conditions for Returns:

  • Items must be returned in their original condition, unworn, unwashed, and with all tags attached.
  • The original packaging must also be included.
  • We reserve the right to refuse returns that do not meet these criteria.

Refunds:

Once your return is received and inspected, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 working days.

FAULTY ITEMS

If you receive a faulty item, kindly take a photograph and email it to info@canyoudancelive.com. CYD? will cover the cost of sending you out a replacement.

EXCHANGES

We encourage customers to utilise the changing facilities available on the CYD? Wear stand at all our events to ensure correct sizing before placing an order. Should you order an item that doesn’t fit, you will be responsible for the return shipping costs as it’s expected that items are tried on prior to purchase.

WRONG ITEM RECEIVED

In the rare event that you receive the wrong item, CYD? will cover the return shipping costs and promptly send out the correct item upon receipt of the original.

Unfortunately, we are unable to offer shipping outside of the UK at this time.

If you have any further questions or concerns regarding our returns and exchanges policy, please don’t hesitate to email us at info@canyoudancelive.com.

Thank you, Team CYD?