FREQUENTLY ASKED QUESTIONS
HERE’S EVERYTHING YOU NEED TO KNOW!
GENERAL FAQ’S
What are the dates & times of the event?
The event runs over the weekend of August 22nd & 23rd, the classes will run from 10am to 6pm & the Competitions will run across both days. Please note the event is taking place during British Summertime (BST), which is GMT+1
How much does it cost and what does this give you?
Tickets are £30 and this gives you access to all 44 LIVE sessions, including masterclasses, live talks & warm-ups and access to watch the competition throughout the whole weekend.
Can we see the classes after the event?
The event footage will be available to view online until 10am (BST, GMT+1) on Wednesday 26th August.
How do we buy tickets?
Please click here to purchase your ticket, you will create your own personal login to access the event which cannot be shared with anyone else.
I have more two dancers in my house, do I need to buy two tickets?
You only need one ticket per household as long as they are streaming the event on one device. If they want to watch on more than one device you will need to buy another ticket using a different email address.
TECHNICAL FAQ’S
How do I log in?
Please click HERE to log in to your account
How can I see the live stream?
Please click the ‘LIVE EVENT’ button on the top menu of the website, you will need to be logged in to see the live streaming page. You must log in with the email you used to purchase your ticket.
The livestream keeps freezing, what shall I do?
If you don’t have a strong internet connection, you may not want to stream in HD, please choose a lower resolution of video by clicking on the settings wheel to the bottom right of the video.
How do I change classes?
Once you are logged in to the LIVE EVENT page, you can see the studios on the left hand side, you can go in & out of any studio at any time.
Where do I watch the competition?
Please make sure you are logged in then click on the Competition page, check the timetable to see what time the competitions will be taking place.
Why do I keep getting signed out?
Our software will only let one device watch the livestream per ticket so please make sure nobody else is logged in to your account.
If you are still having issues please try:
MASTERCLASS FAQ’S
How many masterclasses can we do & can we choose which ones?
You can do as many masterclasses as you choose and you are free to dip in and out of them over the whole weekend! There will be several studios hosting the classes so you can choose which virtual rooms you wish to go into.
How long are the classes?
Each masterclass is 45 mins long
Is there a minimum/maximum age range of who can take part?
We advise dancers should be at least 7 to get the most out of the classes, there is no upper age limit
Who are the tutors?
See the full list of tutors here, come & dance with the best hand-selected tutors that the UK has to offer!
How do I find where to enter the live classes?
Once logged in, please click the gold ‘LIVE EVENT’ button at the top of the website, this will take you to all of our studios where you can choose which room to enter
Will the faculty be able to see me?
No, nobody else in the class including the tutor will be able to see you
Will the classes be available once the live stream has ended?
Dancers will have the option to playback the workshop content online until 10am (BST, GMT+1) on Wednesday 26th August.
Where should we do the class?
Please find a safe space with plenty of room to dance. The CYD? virtual convention is designed to provide a fun and inspiring experience in as safe a way as possible. Dancers take part at their own risk & Can You Dance? will not be held responsible for any injury that may be sustained during any of our virtual conventions, please read our terms & conditions here
COMPETITION FAQ’S
Who is the virtual competition open to?
The competition is open to all dancers, soloists, duets, trios or groups from the age of 7 upwards. Any dancer under the age of 18 must be entered by a parent. All videos entered must not be older than two years from the first day of the event.
Will the dance school have to enter the dancer or can the parent? Do they have to belong to a dance school?
Parents will need to enter any dancer under the age of 18 into our solo, duet & trio virtual competition, you can do this without going through your dance school, but it is important to consult & inform your dance teacher or choreographer before entering. Dancers over the age of 18 can enter themselves into our competition. Parents may not enter dancers into the group competition.
How do we enter if we are a group?
Groups entries must be made through the dance school or choreographer.
How many times can you enter?
There are limited spaces available & whilst you can enter as many times as you choose, all entries will be on a first-come, first-served basis. As soon as a category is full, the competition will be closed for that section.
What are the categories?
We accept all genres of dance – and the age categories will be:
The age of the dancer is decided by their age at the time the video was filmed. For the duets & trios, please go by the average age of the dancer at the time of filming. For groups, all dancers in the Junior group must be 7-13 at the time of filming, for the senior group you may add Junior dancers if you have a mixed group, as long as they were over the age of 7 when the video was made.
What are the time limits?
Video entries must be within the time limits – any videos submitted that are over these times will have points deducted.
What kind of videos can be entered?
You can enter videos from previous competitions or shows (as long as you have permission), videos previously filmed in the studio or videos filmed at home, you will not be judged or scored based on the quality or location of video. You will not be judged on costume or presentation and are not required to wear a costume in your video. In order to make your video look as good as possible, we suggest filming in landscape format, however, we can accept portrait also. The videos sent in will need to be media uploads (not links such as YouTube etc).
I’ve bought tickets and want to enter the competition but I don’t know where to upload my routines?
After purchasing your entry, please log into your account, where you will see the ‘upload your video section’ – please be sure to change the file name to “The Dancer’s Name/Title” before sending!
What are the rules?
Please click HERE to read our full T&C’s
What is the cut off date to enter?
The last day to enter & upload your videos is August 14th
How will it be judged & who are the judges?
The Competition will be judged by members of our faculty, they will be looking out for Performance, Technique, Musicality & Choreography.
Will we receive the scores & any feedback?
You will receive constructive e-written feedback from top professional choreographers.
What are the prizes & will they be posted out?
Every competition entry will receive an e-certificate for entering! Trophies & cash prizes will be awarded to all winning routines across all categories! Group prizes will be awarded to the Principal of the group entered.
AWARDS & SHOLARSHIPS
What awards are available & how are they chosen?
Just as though you were at the real thing, we will be scouting dancers on our social media channels throughout our LIVE convention to be awarded with some exciting prizes and scholarships! We will give you the hashtags you will need to use throughout the day!
Please click HERE to read our full Terms & Conditions
Thank you to our Headline Sponsors
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Thank you also to our partners for their support on our newest event, the Super Convention LIVE!
